Campaign
Feb 2023
IT
Top Floor - Social Activation
5) Description – Explaining (first person)
The insight: second hand is everywhere, “unique” is not
The starting point is explicit in the project: Gen-Z loves second hand, but not on eBay.
So the question became: instead of competing on “used,” how can eBay compete on something stronger—uniqueness?
That led to a simple reframing: eBay as the place where you do not just buy cheaper items—you buy items with stories, oddities, and collector energy.
The UX move: a secret floor you reach by doing the opposite gesture
Top Floor is designed as a new website section accessible by scrolling upward from the front page.
That interaction is the concept: it feels like “going up” into a curated, exclusive space. It is a small UX twist, but it turns discovery into a ritual.
Inside, the promise is clear: you can find—and most importantly buy—the weirdest items on the platform.
The social activation: sellers pitch their way in
To make the idea participatory (and not just a curated shop window), we added a second engine: a TikTok challenge where sellers can pitch their products to enter the Top Floor selection, driven by #eBayTopFloorPitch.
This creates a loop:
sellers produce content to “earn” a spot,
the platform gains fresh, native social formats,
the Top Floor feed stays alive and surprising.
Tone and messaging
The copy and visual language stay deliberately simple, almost celebratory—because the weirdness is the hook. The line “In a world of second hand choose to buy something grand!” captures that shift: from generic resale to standout discovery.
My role
I worked as Art Director on the project.
My contribution focused on shaping the concept into a coherent system—insight → UX gesture → social mechanic—so the idea reads quickly and still feels like an “experience,” not only a campaign deck.
Top Floor is my way of saying that “second hand” is not the headline anymore - curation and uniqueness are. By combining a small but meaningful UX behavior (scrolling up into a hidden space) with a social pitch mechanic for sellers, the concept turns eBay’s strangest inventory into a feature, not a side effect.
Art Director: Eduardo Pellegrino
Support Art Director: Nicola Maggi
Copywriter: Simone Migliavacca
Supervisors: Federica Scalona, Francesca Nepote
